This is usually due to incorrect username (email) or password. Click "Retrieve Password" on the login page to reset it. If the issue persists, contact our support team.

apollob2b.net is a pure B2B wholesale portal strictly for registered travel agents and travel partners. It provides access to net wholesale rates for hotels, tours, land-only packages, meal coupons, and customized deals in destinations like Malaysia, Singapore, Thailand, Indonesia, and more.

No, registration is completely free, and no deposit is required to access or use the platform.

No. You must be a registered travel agent to view rates, create packages, and make bookings.

Click "Register" on the homepage, fill in your details, and submit. Our team will review and activate your account seamlessly for instant access.

"Reserve" is for the final booking stage. The system will prompt for guest details (including nationality, as some hotels have nationality-specific restrictions/rates). Your dedicated sales/account manager will contact you for confirmation, any additional discounts (if applicable), and processing—often on the same day.

Our standard turnaround time is within 2 working hours, depending on the destination's working hours and supplier availability. Many bookings receive same-day confirmation.

You can pay via telegraphic transfer to our bank accounts in India, Malaysia, Singapore, Thailand, or Bali. Credit card payments are accepted, and payment upon arrival is possible in select cases. Contact your account manager or nearest support office for cash/wire options.

You will receive email notifications at each step, including booking confirmation, voucher, invoice, and any cancellation updates. A final confirmation email with voucher goes to your registered email once approved.

It is mandatory, as some hotels apply special restrictions, rates, or policies based on nationality to avoid check-in issues for your clients.

Reservations should be made in the name of the actual guest(s) traveling, as this matches hotel check-in requirements and avoids complications.

Access hotel bookings, tour bookings, meal coupons, land-only deals, customized packages, and private label booking options. You can even do your own package costing like a supplier using our direct net rates.

Yes, suppliers have a dedicated login portal (coming soon). Travel agents use the main agent login for bookings.

Contact us via the Contact page, or use our Suggestion form for compliments/complaints. Our team is available to assist with quotations, bookings, and account issues.